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23 review has no rating

5.0

133 reviews

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Chasity Lynch

Mar 18, 2024
on Google

I truly can’t put into words how thankful I am for Heron’s Crossing and the angel that is Dr. Ashley. My sweet Piper got sick very unexpectedly and unfortunately there was nothing else the vet could do to help her and I refused to let my girl go in a scary vets office so after calling many different companies the vet suggested to see if they could come to my house to lay her to rest and getting denied so many times I finally found Heron’s Crossing who graciously agreed to come out despite being a little out of their travel radius. When Dr. Ashley arrived she allowed my dog Zadie to meet her and check things out so she would feel comfortable with everything that was going on. Dr. Ashely walked me through the whole process before it began and gave me some time to cuddle with Piper before starting the crossing over process. She also talked me through everything during the process and when it was done she clipped some of Piper’s fur and took an imprint of her paw for me to keep then took my girl off in a blanket cover basket. Piper’s remains were but in a beautiful wooden box with flowers carved on it and taken to our vets office for me to pick up. My family was out of town during this whole process so I was so thankful to have Dr. Ashley and Heron’s Crossing to help me through this so I didn’t feel so alone.

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Mary Katherine Dunn

Feb 14, 2024
on Google

I’ve never put a pet to sleep before but when it became clear that it was time for my sweet FeLV positive kitty, I knew I needed to do it at home where we both felt safe and comfortable. There are several places around the city that do this but I chose Heron’s Crossing partly because they had prices listed and partly because I just really liked what I read about the vets on their website. I called on a Saturday morning and the woman who answered the phone was so kind and patient despite my tears as I was telling her about my situation. They were able to come that very afternoon. Dr. James was wonderful. His demeanor was so peaceful and his “howdy” greeting made me smile despite the circumstances. He showed a real interest in Phyllis’ life story, and he’d definitely talked with the woman who set our appointment because I didn’t have to explain everything all over again which was so nice. He explained the process thoroughly and communicated everything that was happening. The experience was heartbreaking, but it felt so peaceful and respectful of my love for my cat. This is truly top notch, full service care from beginning to end. It was so nice that they were able to handle the aftercare so I was able to take time to grieve instead of dealing with logistics. I am so grateful that I was able to give this experience to my beloved Phyllis. I couldn’t heal her, but I was able to make her final moments full of love and comfort. Thank you for being there for us.

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Jack Gray

Dec 29, 2023
on Google

Everyone at Heron's is so kind and professional, I highly recommend their services.

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Nickie and Chels Stipe

Nov 29, 2023
on Google

Heron's Crossing was wonderful! Our dog collapsed suddenly. Heron's Crossing arranged a same-day appointment, and the vet even rearranged his day to come to our house earlier than scheduled. Everyone from the receptionist to the doctor was friendly, professional, and compassionate. I highly recommend Heron's Crossing.

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Atlanta Anon

Nov 27, 2023
on Google

This was the hardest day of our lives but Dr. James was not only gentle with our baby, but gentle with us. We feel so fortunate to have let her go with dignity and comfort.

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Robyn Ware

Nov 08, 2023
on Google

I can’t express how thankful we are to have found Heron’s Crossing to help our sweet Mia transition peacefully from the comfort of home. While this was by far the most difficult appointment we’ve had to make, we’ll always cherish the respect and peace that filled her last hour on earth. James has a special gift for bringing calm and comfort to the families from the moment he walks in to the moment he leaves with your loved one. We’re so grateful.

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Quincy Whittle

Oct 26, 2023
on Facebook

I lost my 14 yo cat today. I just moved to Atlanta and was not familiar with any vets. Luckily, through good friends, Chloe and I landed in the care of Dr. David. I just have not enough words to express how wonderful he was. The time he took, the care he showed. It was incredible. He made such a horrific time peaceful for me and for her and for that I am forever grateful.

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Lisa Lovvorn

Oct 21, 2023
on Google

Dr. Ashley is amazing at what she does. I’m forever thankful to her and Heron’s Crossing for offering this incredibly peaceful and humane service.

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Glenys cespedes

Oct 06, 2023
on Google

I want to start by saying that I swear we were greeted by an Angel (Dr. Lauren) when she arrived at our door on the most difficult day of our lives. Her presence was true light and compassion from the moment she arrived to the moment she drove off with our sweet boy’s body for cremation. She sat with us as she knew we were struggling with this decision, asked questions about his condition, answered all of our questions calmly and helped us understand that he was ready. Though in my heart I know our sweet boy would’ve stayed by our side forever in pain just to be close to us, she helped us understand that what we were doing (though hating it and are still utterly heartbroken 💔) was the most compassionate thing we could’ve done for him - Thank you Dr. Lauren! 💖 And thank you Laren G. for being so patient with me during my mutilple calls of indecision. I prayed for a long time that when the time came for him to pass, that it would be as peaceful and loving as he deserved and you assisted in making that happen for him. 🤍✨💙 May you run free again my sweetest Angel 😇 Mama, Papa and broders love you more than words can ever express. Until we meet again 💚

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Rockerfella Johnson

Aug 21, 2023
on Google

Only had phone contact, was given info I needed