
James Marshall
Mar 20, 2023
Tosha Brown
Mar 15, 2023He's a wonderful veterinarian.

rob s
Mar 05, 2023I had to put my 18yo cat down today. The staff at HC took all the info about my location (which can be difficult to find) and made sure Dr. Payne had everything. My appointment was the following afternoon. She called when she was on her way, was exactly on time. Dr. Payne was compassionate and kind while being extremely professional. We chatted for a few minutes (to put me at ease I'm sure), answered my few questions, and explained the procedure (every step of the way). We took care of business. It was very quick - the cat was sedated within a minute from the first injection, and after the 'overdose' was administered he was deceased in less than another minute (Dr. Payne verified, checked his heartbeat). It really s*cks putting down a long time pet, but they made it as "painless" as possible.

William Lentjes
Feb 14, 2023We found out our 5 year old Kiki had feline leukemia, with serious anemia, rapid weight loss, and blood clotting. Our imagined future with this precious treasure was cut short, and we decided to give her one more night at home with us, as comfortable as possible. (it was the hardest night and most difficult decision of our lives). I'm 30 and have lost my mother, several other relatives, and other pets. But somehow this loss has been the most difficult one of all. I am so grateful that I googled in-home euthanasia in my area. I was skeptical of such high reviews when I first saw this place, but now I know why there are so many. I rarely, if-ever write a review, so that may speak for itself. We didn't want Kiki to leave this world scared. Dr Krista arrived to our home the same day, and she exhibited INCREDIBLE sensitivity, care, and attune-ment to both Kiki and us (my wife and myself). She got to know Kiki a bit, thoroughly reviewed what led us to our decision, and completed agreed with our tough choice. She clearly explained how the procedure would work, leaving nothing for surprise, either for us or the animal. I am completely confident that this was the most painless, fear-free, and comfortable way that Kiki could have left this earth. Still in tears as I write this, I cannot express the gratitude I have for this company and Dr Krista specifically. She left discreetly, soon after Kiki passed, giving us plenty of room to process our grief. Thank you Heron's Crossing ... thank you Dr Krista, and all of the vets who perform this kind of noble service.

Jeanine Carey
Feb 11, 2023It has taken me a little while to write this review. I have really struggled over losing our sweet Abby. Thank Heaven for Heron's Crossing, they were there for us on this most difficult day and we are forever grateful for their respectful and caring services. They are true guardian angels.

Alice Fann
Feb 04, 2023Always difficult to make the decision to euthanize a pet. Kindness from the receptionist to the vet. Made a sad situation as stress-free and peaceful as possible.

William Lentjes
Feb 03, 2023We found out our 5 year old Kiki had feline leukemia, with serious anemia, rapid weight loss, and blood clotting. Our imagined future with this precious treasure was cut short, and we decided to give her one more night at home with us, as comfortable as possible. (it was the hardest night and most difficult decision of our lives). I'm a 30 year old man. I've lost my mother, 3 grandparents, uncles, aunts, friends, and other pets. But somehow this loss has been and continues to be the most intense one of all. I am so grateful that I googled in-home euthanasia in my area. I was skeptical of such high reviews when I first saw this place, but now I know why there are so many. I rarely, if-ever write a review, so that may speak for itself. We didn't want Kiki to leave this world scared. Dr Krista arrived to our home the same day, and she exhibited INCREDIBLE sensitivity, care, and attune-ment to both Kiki and us (my wife and myself). She got to know Kiki a bit, thoroughly reviewed what led us to our decision, and completed agreed with our tough choice. She clearly explained how the procedure would work, leaving nothing for surprise, either for us or the animal. I am completely confident that this was the most painless, fear-free, and comfortable way that Kiki could have left this earth. Still in tears as I write this, I cannot express the gratitude I have for this company and Dr Krista specifically. She left discreetly, soon after Kiki passed, giving us plenty of room to process our grief. Thank you Heron's Crossing ... thank you Dr Krista, and all of the vets who perform this kind of noble service.

Benjamin Jeffares
Nov 29, 2022Krista was an angel. So thankful she was able to help us on very short notice.

Abigail Kane
Nov 10, 2022I can’t tell you how thankful I am that I chose Heron’s Crossing to assist in the final transition for my 10 year old dog. The booking, staff, and services were extremely professional and compassionate. My dog did not suffer one bit and the service provided my family and I the closure that we needed. We were also allowed to bring our other dog in so that he could also have closure - very important to us. Thank you so much, Heron Crossing and Dr. Krista! I will recommend your company to every person who has to go through the same thing that we all one day will have to as pet owners.

Amy Salley
Nov 10, 2022Dr. Whitlock was absolutely wonderful. Caring and professional, she made the entire wretched experience very peaceful and seamless for me and my kitty Oscar. Highly recommend.

Vincent Migliore
Oct 29, 2022Thanks to Dr. Krista for giving our pup a caring and dignified end of life. A hard day was made easier thanks to you. The work you all do is important and makes a difference. Highly recommend for anyone who has to go through this with their pet.

Eduardo Garcia
Oct 13, 2022Dr. Krista was amazing. So thoughtful,punctual and compassionate.

Jeffrey Etherton
Sep 14, 2022The folks at Heron’s Crossing are angels on Earth. We were so grateful to have Dr. Krista with us at home for what the most difficult and painful day of our lives. Dr. Krista was perfect - and we will never forget her. If you are in need of Heron’s Crossing services to help you with a loved one, don’t delay or hesitate in calling them - you won’t regret it for one moment.

Martine S.
Aug 28, 2022Dr. Krista was an amazing addition to our very sad, sad day when we said goodbye to our beloved Aladdin, our companion for over 11 years. She was comforting, patient, kind and so warm and loving, even though she had just met Aladdin for the first time. This day was a hard day, and although the thought of never seeing Aladdin play, go for walks, and do all the funny things he used to do, will not be a part of our family anymore, Dr. Krista left us with the feeling of peace and that Aladdin would be well taken care of even to the very end. Thank you Dr. Krista for what you do and how you helped us through this unprecedented process.

Gary Davis
Aug 26, 2022Heron's Crossing made a very difficult time and decision much easier. All I had to do was make 1 call and they handled everything from the vet that came out to our house and the cremation. Making such a decision is hard enough and they just did everything to make sure they didn't add to our pain and in fact helped us feel better.

Sion New III
Aug 06, 2022Dr. Shannon was fantastic. She set our minds at ease and kept us informed about what to expect every step of the way. There’s no better place to say goodbye to your fur baby than at home when that time comes.

Lanier Basenberg
Aug 04, 2022If you are able to, please consider using this company. I recently had to make the difficult choice to euthanize my 17 year old dog, and I have never experienced a death that was so loving and peaceful. He was a crotchety old man of a dog, and being able to have his passing take place in his home, surrounded by familiar things, made such a difference to him. It also made a huge difference to me, and I think that having the extraordinarily kind and compassionate Dr. Lauren as a kind of death doula helped me process the death of my beloved companion.

Ashley Bo
Jul 25, 2022Kind, gentle and incredible team. Very responsive and communicative both before and after the appointment. Thank you for helping my sweet boy know peace and for the work you do to help so many grieving individuals, myself included, through that transition.

Amy Benson
Jul 24, 2022I can’t say enough kind and wonderful things about Heron’s Crossing. I had to put my 13 year old boy Rocky down last October and then my almost 15 year old boy Charlie yesterday. That’s two extremely hard decisions in less than a year. But Heron’s Crossing made the process so much easier. The intake was compassionate on the initial phone call both times, the coordination was easy and seamless, and Dr Shannon showed so much gentle compassion for each of my boys when their time came, and for me as I sat by them when they passed. The service is worth every penny and took away so much stress from what are some of the hardest days we have to make who love our pets. If this day has come for you, they will make it easier.

Jamil Zainaldin
Jul 15, 2022Our family's saying goodbye to our beloved Dingo of 16 years was one of the most moving of occasions - beyond anything we could have imagined. Thank you Dr. Ashley for your guidance, your tenderness, and your professionalism. Filled with love and peace, Dingo's farewell will stay with us forever.

Pollie Massey
Jun 27, 2022The team at Heron’s Crossing helped me prepare for the day I didn’t want to come. I feel incredibly blessed that we had Dr. Ashley to help my family and I say goodbye to our 16 year old Chihuahua/Jack Russell, D’or. Dr. Ashley is genuinely compassionate and an earth angel for the work she does for our fur babies. Thank you Dr. Ashley for remembering us. We do miss our D’or and I will always remember your kindness. Love and prayers to you and your Heron’s Crossing family.

Al Alford
Jun 19, 2022Last week, we had to make the gut wrenching decision to let go of our 13 year old German Shepherd. He was a joy to our whole family for every day of his life and we didn't want to do it, but the time was here, whether we wanted it to be or not. Dr. Krista was a blessing. She was patient and let us work through our emotions during the process. So glad we chose Heron's Crossing to do this at home and not at the vet. I would recommend these folks wholeheartedly for their understanding and sensitivity at a really tough end of life moment.

Tammie Riggins
Jun 18, 2022Very kind and caring during a very difficult time.

Lisa Ventura
Jun 17, 2022Dr Krista just left our house and my heart is in pieces, but it is also full at the same time because of the wonderful experience she provided. My beautiful tux of 5 years was diagnosed with terminal cancer & it became time to let him go. From the moment I called we felt at ease with our decision to euthanize at home; I'm so glad it was with Heron's Crossing. I can't express enough what an angel Dr Krista was to myself & my husband. RIP Leo.

Keith Robertson
Jun 02, 2022Their care for our older dog was exceptional!
Impossible to express how grateful my family is for their service, their professionalism, their compassion. Just wonderful people. Remaining in our home was very important to us. Dr. Lauren Cassidy did our consultation; she was so patient and kind. Dr. Shannon performed the euthanasia; also so sweet and caring. Given the situation, the event itself was as peaceful & loving as I could have hoped. I also greatly appreciated the communication from Heron's Crossing, and the ability to handle details via email & web forms. I fully recommend Heron's Crossing should you find yourself in need of an objective opinion / consultation, or end of life care.